Job Summary We are seeking a dedicated and professional Front Office Administrator. This pivotal role involves managing the front desk operations, providing exceptional customer service, and supporting various administrative functions to ensure smooth office workflow. The ideal candidate will possess strong organizational skills, excellent communication abilities, and proficiency in office management tools. This position offers an opportunity to contribute to a welcoming environment while honing diverse administrative skills essential for organizational success. Responsibilities: Communicate clearly and effectively within the team to meet the goals of the company Respond to customer inquiries and orders via email or phone Communicate with customers in a helpful manner while gathering the information needed to complete the customer’s order Complete internal paperwork required to advance the customer’s order through production Complete projects assigned by the owner Coordinate with multiple department heads for the accurate and timely print of a customer order Always taking the initiative to ensure the culture and values of First Tape & Label are reached Maintain tidiness of work area, including keeping Computers and printing equipment clean and in good repair Other duties as assigned Requirements Proven experience in office management, clerical work, or administrative support roles for a minimum of 3-5 years Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools Excellent organizational skills with keen attention to detail and accuracy in data entry Effective communication skills Experience handling multi-line phone systems and practicing professional phone etiquette Demonstrated ability to manage time efficiently and prioritize tasks effectively Previous experience in customer support or front desk roles is a must! Strong proofreading skills to ensure clarity and professionalism in all documents This position is an excellent opportunity for a motivated individual seeking a comprehensive administrative role within a professional environment. We value candidates who are proactive, detail-oriented, and committed to delivering exceptional service. Pay: From $16.00 per hour Benefits: Health insurance Paid time off Retirement plan Experience: Executive administrative support: 3 years (Required) Microsoft Office: 1 year (Required) Work Location: In person

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